Privacy Policy

Effective Date: Mar 8, 2025

Better With Hope is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, betterwithhope.com, and interact with our products, services, and communications.

1. Information We Collect

We collect information to improve your experience on our website, fulfill orders, and communicate with you effectively. The information we collect includes:

a. Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment provider)

  • Account details (if you create a customer account)

b. Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Your IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Referring site or search terms

We use this data to analyze website traffic, improve our services, and ensure site security.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, account, and customer service inquiries

  • Send promotional emails (you can opt out at any time)

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties to provide our services, including:

  • Squarespace: Our website hosting provider, which helps us manage site functionality and analytics

  • Payment Processors: Secure services that process your payment information

  • Shipping Providers: To ensure your orders are delivered to you

  • Marketing Platforms: To send promotional emails and updates

All third-party services we use are required to protect your data and use it only for the purposes agreed upon.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Understand website usage

  • Remember your preferences

  • Improve website performance

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.

5. Data Security

We take your data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data

  • The right to correct inaccurate or incomplete information

  • The right to request deletion of your data

  • The right to opt out of marketing communications

To exercise any of these rights, please contact us at betterwithhope@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Better With Hope LLC
325 W. Washington St., Ste. 2-946
San Diego, Ca 92103

Email: betterwithhope@gmail.com